Saturday, 21 July 2012

Derby Council Complaint Response

So, last week I wrote about the inappropriate Derby Olympic Torch Celebration; after publishing the post, I sent an email to Derby City Council.  Since then I have received three responses.  The first was a acknowledge of my email, then the "Contact Us" Department informing me that they are now forwarding my email to the Complaints Department.  Finally, the Complaints Department informed me that I had not gone through their official complaints procedure and that a formal investigation will need to occur.  This could take up to two weeks whilst the relevant departments are informed of my complaint and then a solution is found.

Will keep you posted,
Over and Out

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